Shibuya Station is served by nine lines from JR East, Tokyo Metro, Tokyu and Keio. For the Scramble Crossing and the Hachiko statue, follow signs for the Hachiko exit; JR's Hachiko Gate moved on 26 January 2025 and no longer faces the square. Tokyu lockers cost ¥300 to ¥900 a day, and the station is being rebuilt until FY2034.
Shibuya Station is where nine train lines from four companies meet: JR East, Tokyo Metro, Tokyu and Keio. For the Scramble Crossing and the Hachiko statue, follow the signs for the Hachiko exit. Be aware that JR moved its Hachiko Gate on 26 January 2025, and the new gate no longer faces Hachiko Square. The station is also mid-rebuild: the last big tower is due in FY2031 and the whole area in FY2034, so old maps and old advice are often wrong.
This guide covers the lines, the exits that matter, coin lockers, IC cards and the train from Shinjuku.
| Company | Line | Code | Notes |
|---|---|---|---|
| JR East | Yamanote | JY20 | The loop line; Shinjuku, Shinagawa, Tokyo |
| JR East | Saikyo | JA10 | Also runs to Shinjuku |
| JR East | Shonan-Shinjuku | JS19 | Narita Express also stops at Shibuya |
| Tokyo Metro | Ginza | G-01 | Ends here; runs straight to Asakusa |
| Tokyo Metro | Hanzomon | Z-01 | Through service with the Tokyu Den-en-toshi Line |
| Tokyo Metro | Fukutoshin | F-16 | Through service with the Tokyu Toyoko Line |
| Tokyu | Toyoko | TY01 | Through service with the Fukutoshin Line |
| Tokyu | Den-en-toshi | DT01 | Through service with the Hanzomon Line |
| Keio | Inokashira | IN01 | Ends here, inside Shibuya Mark City |
| Exit or gate | Side | Use it for |
|---|---|---|
| Hachiko exit (JR Hachiko Gate) | West | Scramble Crossing, Hachiko statue, Center Gai, Shibuya 109 |
| West exit | West | Mark City, the bus terminal, Cerulean Tower |
| Tamagawa exit | West | The Keio Inokashira Line side |
| Miyamasuzaka exit | East | Shibuya Hikarie, Shibuya Tokyu REI Hotel |
| New South gate | South | Shibuya Stream, SHIBUYA STREAM HOTEL, Granbell, Cerulean Tower |
| Subway exit A5 | West | Shibuya Excel Hotel Tokyu |
| Subway exit B1 | North | Miyashita Park, sequence hotel, Cat Street |
| Subway exit B2 | East | Shibuya Tokyu REI Hotel |
| Subway exit C2 | South | SHIBUYA STREAM HOTEL |
Until January 2025 the JR Hachiko Gate opened straight onto Hachiko Square. On 26 January 2025 JR East closed every gate facing the square and opened a new Hachiko Gate on the free passage towards Miyamasuzaka, about 60 m from the old one. The stairs from there down to the Shibuchika underground mall closed at the same time, and the old square-facing gates are not coming back. Reports say the number of gates fell from 17 to 14 and that staff send people to the South gate or West exit when the new gate is crowded. From the new gate, follow the signs for the Hachiko exit and the Crossing.
Two other moves catch people out. The New South gate moved into the new station building on 21 July 2024, and the West Exit passageway and entrances were reported to have moved on 30 March 2025.
Think of the station as four sides. The west side has Hachiko Square, the Crossing, Mark City (with the Keio Inokashira Line and the airport bus stop at the Excel Hotel) and the bus terminal. The east side has Shibuya Hikarie and the Miyamasuzaka slope. The north side leads along the tracks to Miyashita Park and Nonbei Yokocho. The south side, through the New South gate, opens onto Shibuya Stream and the river walkway.
Shibuya Scramble Square rises above the middle of it all, with the SHIBUYA SKY rooftop on top. SHIBUYA SKY does not allow suitcases or large bags, so leave them in a station locker first.
Because the station keeps changing, use the signs in front of you rather than a map you saved months ago. If you get lost, ask for “Hachiko hiroba” (Hachiko Square). The Shibuya Crossing & Hidden Streets Walking Tour meets in Mark City and ends at Hachiko, which is a quick way to learn the west side on your first day.
| Date | What changed |
|---|---|
| 2012 | Shibuya Hikarie opens |
| 2018 | Shibuya Stream opens |
| 2019 | Shibuya Scramble Square East opens |
| 3 January 2020 | Ginza Line platform moves about 50 m east |
| June 2020 | Saikyo Line platforms move beside the Yamanote platforms |
| 7 to 8 January 2023 | Both Yamanote directions combined on one island platform |
| 21 July 2024 | JR New South gate moves into the new station building |
| 26 January 2025 | JR Hachiko Gate moves away from Hachiko Square |
| May 2025 | Construction of Scramble Square Phase II (Central and West buildings) begins |
| FY2030 | East Exit Skyway, West Exit deck and ground-level JR free passage |
| FY2031 | Scramble Square Phase II complete (originally FY2027) |
| FY2033 | “Urban Core” lift and escalator tower |
| FY2034 | Whole station district finished, including about 20,000 m² of plazas |
Japan’s fiscal year runs from April, so FY2034 ends in spring 2035. Older articles that say the work finishes in 2027 are out of date. Expect hoardings and changing routes for years.
Tokyu runs the lockers on its Toyoko and Den-en-toshi lines. Its official prices:
| Tokyu locker size | Price per day |
|---|---|
| Slim | ¥300 |
| Small | ¥500 |
| Large | ¥600 |
| Extra-large | ¥900 |
Checked October 2026, Tokyu coin locker page. Prices vary by location and the price shown on the locker applies. Since 1 August 2026 some Tokyu lockers use time-based variable pricing, marked 変動料金制 on the locker. Lockers work from first to last train, a new day’s fee is added after 02:00, and after three days your bag goes to a locker centre for up to a month with daily storage fees. The Shibuya Coin Locker Management Center is on 03-3462-1970, 09:00 to 19:00.
JR East and Tokyo Metro do not publish their Shibuya locker prices, so check the locker itself. Third-party guides say lockers often fill by midday. For live availability and reservable lockers, use multiecube, run by JR EAST Smart Logistics, which SHIBUYA SKY links for the station area.
Other options: the shibuya-san tourist information centre on 1F of Shibuya Fukuras stores large luggage while space lasts, and Hikarie Conference on Hikarie 11F has reservation-only luggage storage.
Use an IC card. Since JR East’s fare rise on 14 March 2026, IC fares are cheaper than paper tickets on JR East, and they are on Tokyo Metro too.
| From | Route | Fare (ticket / IC) | Time |
|---|---|---|---|
| Shinjuku | JR Yamanote, three stops via Yoyogi and Harajuku (3.4 km) | ¥200 / ¥199 (calculated) | Not confirmed |
| Shinagawa | JR Yamanote (7.2 km) | ¥210 / ¥209 (calculated) | About 12 min |
| Tokyo Station | JR Yamanote | ¥260 / ¥253 (calculated) | Not confirmed |
| Asakusa | Tokyo Metro Ginza Line, direct | ¥260 / ¥252 | About 30 to 40 min |
Checked October 2026. JR fares are calculated from JR East’s March 2026 fare table using the line distance; Tokyo Metro fares are from Tokyo Metro’s fare page. The Shinagawa time is a hotel’s figure and the Asakusa time comes from third-party guides.
The Saikyo and Shonan-Shinjuku lines also link Shinjuku and Shibuya. For whether to sleep in one or the other, see Shibuya vs Shinjuku. From the airports, see Haneda to Shibuya and Narita to Shibuya, and for hotels a few minutes from these exits, where to stay in Shibuya.
2 hours
Begins at Taro Okamoto's Myth of Tomorrow mural inside the station, crosses the Scramble and threads Nonbei Yokocho and the Maruyamacho backstreets before ending at the Hachiko statue.
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Check availability1.5 hours
The cheapest and most-reviewed Shibuya walk: starts by Hachiko, crosses the Scramble, then works through Nonbei Yokocho, Miyashita Park, Center Gai and a lookout in Mark City.
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Check availabilityPrices and ratings were taken from GetYourGuide and can change. Booking through these links supports this site at no extra cost to you.
The Hachiko exit. The JR gate called Hachiko Gate moved on 26 January 2025 and now faces the free passage towards Miyamasuzaka, so follow the signs for the Hachiko exit and the Scramble Crossing once you are through it. At busy times staff may send you to the South gate or West exit instead, which also come out on the west side.
Throughout the station, run by different companies. Tokyu's lockers on its Toyoko and Den-en-toshi lines cost ¥300 to ¥900 a day by size, and some have used time-based prices since 1 August 2026. Lockers often fill by midday, so check live availability on multiecube, which SHIBUYA SKY links for the station area, before you arrive with a suitcase.
Take the JR Yamanote Line south. Shibuya is three stops from Shinjuku, after Yoyogi and Harajuku, and the line distance is 3.4 km. The fare is ¥200 with a paper ticket or ¥199 with an IC card, calculated from JR East's March 2026 fare table. The Saikyo and Shonan-Shinjuku lines also run between the two stations.
It can be, because it is being rebuilt and gates keep moving. Nine lines from four companies meet here, and the JR Hachiko Gate, the New South gate and the West Exit passage all moved between 2024 and 2025. Pick your exit before you arrive, follow the signs for it rather than your memory of an old map, and allow extra minutes at peak times.
A March 2025 JR East notice lists its Shibuya Travel Service Center among the places selling Welcome Suica, the visitor card with no deposit that works for 28 days. A January 2026 guide lists fewer outlets, so check JR East before relying on it. Standard Suica cards cost a ¥500 refundable deposit, and Welcome Suica Mobile works on a phone.
The Hachiko statue is on Hachiko Square, outside Shibuya Station's Hachiko exit, at the corner of Shibuya Crossing.
First-timers should stay by the station: Shibuya Excel Hotel Tokyu is inside Mark City, a few minutes from every line, with the Narita and Haneda airport buses stopping at the building.
The easiest way from Haneda to Shibuya with luggage is the Airport Limousine Bus: ¥1,300, about 45 to 55 minutes from Terminal 3, stopping at Shibuya Station, Cerulean Tower and Mark City.
The Narita Express runs direct from Narita Airport to Shibuya for ¥3,330, or ¥5,200 for an overseas visitors' round trip.